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Shipping Policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). Once your order has been shipped, you will receive a confirmation email along with tracking details.

Domestic Shipping (USA)

We deliver across all 50 states with the following options:

  • Standard Shipping: 12–14 business days
  • Expedited Shipping: 8–10 business days

International Shipping

We ship internationally to selected countries. Delivery typically takes 7–21 business days depending on location.

Please note that customs duties, taxes, and import fees are the responsibility of the customer. International shipping charges are non-refundable.

Order Tracking

Once your order has been dispatched, a tracking number will be sent via email. Please allow up to 24 hours for tracking updates to become active.

Lost or Undelivered Packages

If your tracking status shows "delivered" but you have not received your package, please:

  • Check nearby areas such as your mailbox, porch, or safe drop locations
  • Ask neighbors or building management
  • Contact the shipping carrier directly

If the issue is not resolved within 3 business days, please contact us at 📧 [Your Email Here].

Incorrect Shipping Address

If you notice an error in your shipping address, contact us immediately at 📧 [Your Email Here]. We will try to update it before dispatch; however, changes cannot be guaranteed once the order has been shipped.